All shipments, unless otherwise
specified, are F.O.B. stock location. Most baseball orders are
sent by courier but larger shipments may be sent LTL. Contact
Riley Manufacturing for shipping costs and transit times.
Prior approval is required on
all returns and a return authorization number assigned.
All returned merchandise must be new and unused and saleable.
Return shipping costs are the responsibility of the buyer and all
returns are subject to a 15% restocking fee. In the case of
defective merchandise please contact Riley Manufacturing.
When a shipment is received, please
inspect for damage. When a shipment is signed for it is
signed for it is deemed received "in good order" unless
otherwise specified. Shipping damages are difficult to prove if
you have signed that they have been received in good order. If
there is exterior damage to the package notify the carrier before
he leaves the package at your premises. Contact us immediately in
the case of damaged merchandise at 1-800-265-3588. Do not return
damaged merchandise without contacting Riley Manufacturing
first Custom orders are not returnable.
Lost, Incorrect, or Short Orders
If you have not received an order
in good time, or have received an incorrect order, please contact
1-800-265-3588 so that we can trace your order.
Products manufactured by RILEY MANUFACTURING are guaranteed against
defective workmanship or materials for a period of at least one year
if used for the intended purpose and under normal conditions.
For all other items please contact Riley Manufacturing for warranty details.
Prices are F.O.B Factory/ stock location. Taxes
and brokerage not included in prices. Prices subject to change without notice
Customers with accounts have terms
of 30 days. For customers who do not want an account, Riley
Manufacturing accepts Visa, MasterCard and American Express.
Past Due Payment
All past due accounts are subject
to a 1.5% monthly finance charge (18% per annum.)
Prices subject to change without
notice. Items in catalogue or brochures subject to change or
removal without notice.